BDC Training
Automotive Mystery Shops
24+
years of Experience in Automotive Industry
About Our Company
At Engaged BDC Solutions and Consulting
President/Founder
Engaged BDC & Consulting Vision & Mission
Our Services
Developing Solutions For The Future
BDC Training
Looking to enhance your BDC team’s skills in lead handling and phone best practices? At Engaged BDC Solutions and Consulting, we offer comprehensive training solutions tailored to your needs. Whether in dealership or remote, our training provides actionable strategies to engage customers, drive results, and elevate your team’s performance. Let us help your BDC team reach new levels of success!
CRM Process Set Up
Let us set up your processes for success. We believe in creating processes that match the consumer's journey.
Mystery Shop Program
Our Automotive Internet Mystery Shop program is a powerful coaching tool designed to help you inspect what you expect from your lead responders.
Marketing Management
Are you a dealer that needs help managing your marketing and holding vendors accountable while maximizing ROI?
Website Management
We will manage your website on a monthly basis so you don't have to! This includes optimizing your website for conversion
Technology Advisor
We specialize in Automotive Solutions from phone tracking to chat and digital retailing providers. Interested in upgrading your phone/call tracking system to one that integrates with your CRM and even your DMS? Want to make your dealership landlines text enabled?
Google Certifications
Engaged BDC & Consulting
Explore Other services
Website Banner Creative Services
Email Template Creation
Direct Mail
Why Choose Us?
24 Years of Automotive Experience
Decades of expertise in the automotive industry ensure a deep understanding of dealership operations, sales processes, and customer engagement strategies.
Proven Track Record
Demonstrated success in boosting lead engagement, increasing appointments, and driving sales for dealerships of all sizes.
Customer Testimonials
Positive feedback from satisfied clients highlights the effectiveness and results-driven approach of our services.
Customized Solutions
Tailored mystery shops, coaching, and consulting services designed to meet your dealership's unique needs and goals.
Comprehensive Support
From digital advertising to lead performance feedback, we provide actionable insights to maximize your team’s potential.
Industry Leadership
Trusted partner in optimizing BDC operations and enhancing dealership performance.
Engaged BDC Consultation
CRM Expert
Our Testimonials
What they are talking about
Ron began his automotive career with us as a Sales Consultant, and his extensive experience in the industry speaks volumes. He completely transformed our struggling BDC, taking it to the next level. Ron revamped our internet processes and templates and played a pivotal role in hiring and training our entire BDC team. In just six months, our internet lead close rate skyrocketed from 3% to over 10%, propelling us to the top 3 in our region based on lead volume. Ron’s expertise and guidance have been instrumental in our success. I highly recommend Ron and Engaged BDC to any dealership looking to enhance their processes and BDC performance!
Ron is extremely knowledgeable of all aspects of a BDC and how to staff and work it for success. Ron’s retail experience is a huge asset and has gained him a great amount of respect from the dealers. Ron is persistent and holds dealers accountable to implement processes and practices that will improve their sales.
