Reviews
Home – Reviews
Pete Vandenburge
General Sales Manager
Park Ave Acura
Working with Ron over the past 7 years has been a game-changer for our dealership. He brings a creative, outside-the-box perspective that has made a significant impact on various aspects of our operations, including our website, lead management processes, and digital advertising strategies. His expertise has directly contributed to increasing our car sales and boosting profitability. I can’t imagine running our dealership without his support, and I highly recommend Ron and his team to anyone in the NY metro area looking to elevate their business.
Joe Liotta
General Manager
Acura of Bay Shore
I first reached out to Engaged BDC when we were switching CRM systems because we needed help with the tedious process of switching, establishing rules and procedures and implementing them into the dealership. Ron made the process much less pain-staking as well as creating new ideas to improve our process. Since then, he has been involved in much of the day-to-day process in the BDC department. He is constantly analyzing the performance of the department, training when needed, updating our processes when needed and constantly going over best practices for a department that many times gets overlooked. Since his involvement, we have seen our contact rate, appointment rate and most importantly our sold rate grow. In an ever-evolving business, Ron is always up to date with the latest products and has a vast knowledge of best practices to keep our entire sales process efficient.
Rich McAllister
Dealer Principal
Hartford Toyota Superstore
Ron began his automotive career with us as a Sales Consultant, and his extensive experience in the industry speaks volumes. He completely transformed our struggling BDC, taking it to the next level. Ron revamped our internet processes and templates and played a pivotal role in hiring and training our entire BDC team.
In just six months, our internet lead close rate skyrocketed from 3% to over 10%, propelling us to the top 3 in our region based on lead volume. Ron’s expertise and guidance have been instrumental in our success. I highly recommend Ron and Engaged BDC to any dealership looking to enhance their processes and BDC performance!”
Chris LaRusso
Former Acura Northeast Zone Manager
“Ron is extremely knowledgeable of all aspects of a BDC and how to staff and work it for success. Ron’s retail experience is a huge asset and has gained him a great amount of respect from the dealers. Ron is persistent and holds dealers accountable to implement processes and practices that will improve their sales.”
Chris Olson
Culture Coach @ Performance by Design
“I worked with Ron for 4 years at Shift Digital. Ron is a consummate professional. In an organization with high level, in-store consulting talent Ron set the standard for what it means to be a high-level consultant. Ron’s experience and insights engendered respect amongst his dealer partners. When someone gets engagement from the dealer principals and general managers, and not just the BDC and internet managers you know they’re bringing value. And Ron consistently received thanks and kudos from the executives he worked with. To the extent is his peers started #bemorelikeron. Any organization would benefit from his work ethic and passion to excel all wrapped up in a guy who gave selflessly to his counterparts in training and sharing his best practices.”
Michael D. Miele
General Manager
Curry Acura
We have been working with EngagedBDC for a couple of years now. They do a great job, from training the staff to inspecting & monitoring our website and dealership processes.
Their knowledge of CRM tools and SEM/SEO marketing is vital for our digital approach.
The day-to-day operations of a dealership can be a daunting task, Ron and his staff provide the eyes and ears essential to the success of the dealership.
